Privacy Policy

Last updated: July 2026

Minnesota Pest Control ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our pest control services, or interact with us in any manner. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect information that you provide directly to us when you request services, complete forms, call our office, or communicate with our team. This may include your full name, residential or commercial address, email address, telephone number, property details relevant to pest control assessment, and any specific information about pest issues you are experiencing.

We may also collect payment information when you purchase our services, though we utilize secure third-party payment processors and do not store complete credit card details on our servers. Additionally, we automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect for legitimate business purposes directly related to providing and improving our pest control services. Specifically, we use your information to schedule and perform pest control treatments at your property, communicate with you regarding service appointments and follow-up visits, process payments and maintain billing records, respond to your inquiries and provide customer support, send service reminders and important updates about your account, and comply with applicable laws and licensing requirements for pest control operations in Minnesota.

We may also use aggregated, de-identified information for analytical purposes to improve our website functionality, service offerings, and marketing effectiveness. We do not use your personal information for automated decision-making that produces legal or similarly significant effects.

Data Sharing

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your information only in limited circumstances: with service providers and contractors who perform functions on our behalf, such as payment processing, scheduling software, and customer relationship management, provided they are bound by confidentiality obligations; when required by law, court order, or governmental regulation; to protect our rights, property, or safety, or that of our customers or others; and in connection with a business transfer, merger, or acquisition, subject to appropriate confidentiality protections.

All third parties with whom we share information are contractually prohibited from using your personal information for any purpose beyond the specific services they provide to us.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For active customers, we typically maintain records for the duration of our service relationship plus seven years, in accordance with Minnesota business record retention requirements and pest control licensing regulations. When your information is no longer needed, we securely delete or anonymize it in accordance with our data destruction procedures.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small text files stored on your device that help us recognize you on subsequent visits and remember your preferences.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. You may disable cookies through your browser settings, though this may affect the functionality of our website. We do not use cookies to collect personally identifiable information without your knowledge, and we do not track your online activities across third-party websites over time for targeted advertising purposes.

Third-Party Services

Our website may contain links to third-party websites, applications, or services that are not operated by Minnesota Pest Control. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information. We may utilize third-party analytics services, such as Google Analytics, to help us understand website usage patterns; these services collect information sent by your browser as part of a web page request, including cookies and your IP address.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Minnesota Pest Control
Phone: (888) 239-7622
Service Area: Throughout Minnesota

You may also contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and our legitimate business needs. We will respond to all privacy-related inquiries in a timely manner and in accordance with applicable law.